Tidio is a powerful platform offering live chat & AI chatbots for e-commerce. Manage inquiries, support multiple languages, gain insights, and scale your business affordably.
Tidio is a comprehensive platform designed for e-commerce businesses and websites, offering both live chat and chatbot functionalities powered by AI. This allows Tidio to automate up to 70% of customer inquiries, including resolving issues with its AI agent, Lyro, which responds within an average of 6 seconds across multiple languages. By automating routine tasks, Tidio helps businesses improve lead conversion rates and manage customer interactions efficiently. The platform’s features include real-time chat, a unified dashboard for managing all communication channels, analytics to track agent performance, and multilingual support. Furthermore, Tidio provides customizable automation workflows called “Flows” that can handle various tasks such as engaging visitors, managing leads, recovering abandoned carts, and offering personalized recommendations, all without requiring coding knowledge.
