GLPI: Open Source IT Service Management software. Manage your IT services, projects, finances & users with this flexible solution. On-premise or SaaS options available.
GLPI is an open-source IT asset management software that provides a comprehensive solution for tracking and managing your organization’s hardware and software inventory. It allows you to build a detailed database, including information on computers, printers, and other IT assets, along with their associated characteristics. The application features include automated job tracking with email notifications, network topology mapping, and a dynamic interface connecting users directly with technicians. This enables efficient service requests, problem reporting, and maintenance history tracking, streamlining IT support operations and enhancing overall asset management capabilities.