Deskhero: The AI-powered email support solution for Gmail & Outlook. Get instant replies with intelligent suggestions based on customer data & knowledge base.
Deskhero is an AI-powered email support platform designed to streamline customer communication by integrating directly with Gmail or Outlook. It intelligently analyzes incoming emails, pulling data from customer history (including Shopify order details), and suggests relevant replies that agents can easily edit and send. Unlike traditional helpdesk systems, Deskhero works within the existing inbox, transforming each email into a ticket while preserving complete conversation history. This allows for efficient ticket management through automation rules, tags, and custom fields. Furthermore, Deskhero supports multilingual communication, enabling teams to translate incoming emails and generate replies in multiple languages. Ultimately, Deskhero empowers support teams and e-commerce businesses to deliver faster, more accurate email responses while maintaining human oversight.
